Talking to Strangers: What We Should Know about the People We Don't Know - book cover
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  • Publisher : Back Bay Books
  • Published : 28 Sep 2021
  • Pages : 416
  • ISBN-10 : 0316299227
  • ISBN-13 : 9780316299220
  • Language : English

Talking to Strangers: What We Should Know about the People We Don't Know

Malcolm Gladwell, host of the podcast Revisionist History and author of the #1 New York Times bestseller Outliers, offers a powerful examination of our interactions with strangersand why they often go wrong-now with a new afterword by the author.

A Best Book of the Year: The Financial Times, Bloomberg, Chicago Tribune, and Detroit Free Press

How did Fidel Castro fool the CIA for a generation? Why did Neville Chamberlain think he could trust Adolf Hitler? Why are campus sexual assaults on the rise? Do television sitcoms teach us something about the way we relate to one another that isn't true?
 
Talking to Strangers is a challenging and controversial excursion through history, psychology, and scandals taken straight from the news. In it, Malcolm Gladwell revisits the deceptions of Bernie Madoff, the suicide of Sylvia Plath, and the death of Sandra Bland-throwing our understanding of these and other stories into doubt.
 
Something is very wrong, Gladwell argues, with the tools and strategies we use to make sense of people we don't know, and the resulting conflict and misunderstanding have a profound effect on our lives and our world. Now, with Talking to Strangers, Malcolm Gladwell brings us a gripping guidebook for troubled times.

Editorial Reviews

"Talking to Strangers is a must-read... I love this book... Reading it will actually change not just how you see strangers, but how you look at yourself, the news-the world... Reading this book changed me."―Oprah Winfrey, O, The Oprah Magazine

"Powerful advice on truly getting to know others...Gladwell brilliantly argues that we should stop assuming, realize no one's transparent and understand that behavior is tied to unseen circumstances."―People, Book of the Week

"Gladwell has again delivered a compelling, conversation-starting read...At a time when the world feels intractably polarized, a book examining the varying ways we misinterpret or fail to communicate with one another could not feel more necessary...With a mix of reporting, research and a deft narrative hand, Gladwell illuminates these examples with the page-turning urgency of a paperback thriller."―Chris Barton, Los Angeles Times

"Mr. Gladwell's towering success rests on the moment when the skeptic starts to think that maybe we're wrong about everything and maybe, just maybe, this Gladwell guy is onto something...Talking to Strangers is weightier than his previous titles."―Amy Chozick, New York Times

"Gladwell uses compelling real-world examples to show the how and why behind our interactions with folks we're trying to understand."
Rhett Power, Forbes

"Gladwell's case studies are thrilling...Chock-full of gripping anecdotes from the recent and forgotten past. He uses these riveting stories to offer up bite-size observations about how we engage with strangers."―Maggie Taft, Booklist

"Another Gladwell tour de force...intellectually stimulating...Readers expecting another everything-you-think-you-know-is-wrong page-turner will not be disappointed."―Kirkus Reviews (starred review)

"Both fascinating and topical...A thoughtful treatise...Gladwell writes in his signature colorful, fluid, and accessible prose."―Publishers Weekly

"Gladwell interviews brilliant people, generates powerful insights, writes like an angel, and has earned a massive and admiring audience. He has a keen eye and a witty flair and he's one of the best observationalists of a generation. Gladwell is a big-picture thinker who helps us make sense of the human condition."―Bob Brisco, WebMD Magazine

"As always, with his narrative gift and eye for the telling detail, Gladwell peppers his work with unforgettable facts... He has immense gifts--a probing, original, questioning mind, an ability to dig up information others haven't considered and tie it to a broader point. He has a narrative skill nonpareil."―Stephen Galloway, Hollywood Reporter

"Engaging....

Readers Top Reviews

John SheldonS S Mukh
Well-written, an easy read. Lots of interesting stories? But, and it is a big but ... What is the point of the book? There don't seen to be any startling insights. The vignettes are over-used and repetitive. There's almost nothing on solutions. In conclusion, a shallow second-rate book. Pity ...
PetrolheadFour Viole
Sorry, but I did not like this book. The best thing I can say is that it is well-written, very fluent and conversational as one would expect from a top New Yorker writer. I have never read anything else by Malcolm Gladwell as far as I know, but I was curious and even a bit excited to try this out because he is so well known for influential books such as The Tipping Point. However, I'm afraid this book has nothing to say. It is a compendium of interesting crime cases and celebrated moments from history and popular culture, ranging from Hitler to Friends to 9/11 and a whole load of controversial court cases, with some examination of suicide as a diversion. For the first half of it - and it's a very quick read, so do give it a try if you are inclined to doubt my criticism - I just found myself wondering: “where is he going with this? What is the thesis? What is his point?” Ostensibly the book is about whether or not we can judge strangers. I think. But many of the examples that he draws on have no apparent lesson. Many of them are nice little vignettes which show how broad-ranging the author's mind is, and would make good “dinner party anecdotes” - but rather in a mansplaining vein, where you tell someone that what they think about Chamberlain and Hitler is so wrong because there's so much more to it... But actually they’re right. There are digressions via Cuban spies, Bernie Madoff, Jerry Sandusky and Amanda Knox. All nicely told. But what does the book actually tell us? Sorry Mr Gladwell. I got nothing.
BOOKLOVER EB
Malcolm Gladwell is a gifted writer who engages our minds and emotions in his works of non-fiction. In "Talking to Strangers,” he tells us true stories that, at first, seem to be unrelated. A police stop ends in tragedy; Neville Chamberlain and other political figures famously misconstrued Hitler's bellicose intentions; experienced judges grant bail to defendants who, they realize too late, should have remained in jail; the sociopath, Bernie Madoff, conducted a fraudulent investment scheme for years, deceiving many individuals who thought that he was a genius at making money; Amanda Knox served prison time for a murder that she did not commit. Studies show that most of us who encounter apparently benevolent individuals are predisposed to believe that they are not putting on an act. Conversely, when we meet a man or woman who behaves weirdly or inappropriately, we are likely to jump to negative conclusions about him or her, even when there is little hard evidence to support our assumptions. The author suggests that many of us have an inflated opinion of our ability to size up people. Research suggests that we are not as objective as we would like to believe, and are therefore prone to misinterpret comments, intonations, facial expressions, and gestures. Moreover, we do not always realize that people whose backgrounds differ from ours may communicate in unfamiliar ways. Gladwell asks: How did double-agents who telegraphed their guilt get away with their treasonous behavior for so long? Why didn't everyone recognize Madoff for what he is—a ruthless swindler? Which of Amanda Knox's personality traits, remarks, and deeds convinced Italian authorities that she killed her roommate? These compelling examples raise intriguing questions about why we sometimes reach erroneous conclusions when we assess the truthfulness of our fellow human beings. it should be noted that a few chapters in this book—such as the essays on suicide, young adults who drink so heavily that they black out, and the efforts of police to cut down on crime—are thought-provoking but oversimplified and not particularly relevant to Gladwell's central premise. Still, this work of non-fiction is an entertaining and enlightening wake-up call. We should be cautious when we decide who our friends are as opposed to who is likely to stab us in the back. Too often we are dead wrong.